We migrated the platform to a modern identity engine without pausing enrollment, brought two government-wide credential providers online with account linking, and integrated hundreds of applications, 12 of them in a single month. The platform has held 99.99% or better availability in every month but one since 2022, through every peak season, while new integrations kept landing every month. Two consecutive annual penetration tests returned zero findings.

This story is from Bana’s Identity practice. See the practice